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dopdahl
Joined: 27 Oct 2013
Posts: 27
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 Posted: Thu Apr 30, 2015 11:14 am Post subject: License Expiration Not Adjusted Correctly on PayPal Subscrip |
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Hi:
There was a period where because of permissions issue I had PayPal subscription payments failing for several licenses.
Since that time, PayPal subscriptions continue to send notifications at the correct interval, but the license expiration date is not being updated correctly for those users. It should be set to 32 days from the day of the IPN event but it's only setting the expiration date in the licensing database to about 2 weeks ahead.
I've tried manually tweaking some of the columns in the licensing database to get these things back in sync but have had no luck.
I need to understand what factors are used to set the new expiry date when a PayPal update comes through. Any idea on what needs to change to get this working correctly again?
Thanks. |
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Infralution
Joined: 28 Feb 2005
Posts: 5027
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| Posted: Fri May 01, 2015 11:24 am Post subject: |
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Is this only happening for the license which initially had problems - or for new subscriptions as well? I can't see any reason why this should occur. The logic that sets the expiry date is:
| Code: | AuthenticationService service = new AuthenticationService();
DateTime expiryDate = DateTime.UtcNow.AddDays(saleProduct.ExpiryDays.Value);
service.SetExpiryDate(product.AuthenticatedLicenseParameters, licenseKey.Key, expiryDate);
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Which just sets the expiry date by adding the specified ExpiryDays for the Product to the current date. So unless the clock on your IPN.NET Server or Authentication Server is way off or you have the wrong number in the Product settings for the Expiry Date then I can't see why this would happen.
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dopdahl
Joined: 27 Oct 2013
Posts: 27
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| Posted: Mon May 04, 2015 12:26 pm Post subject: |
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Ooops. It looks like I must have changed my product settings and forgot about it... odd.
Can I just change my expiry days value back to 32 for my product and things will just start working correctly again?
Thanks. |
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Infralution
Joined: 28 Feb 2005
Posts: 5027
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| Posted: Mon May 04, 2015 12:57 pm Post subject: |
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Yes. That will fix the expiry dates for new payments. For existing customers you will need to adjust the expiry dates manually from License Tracker using The Authentication > Set Limits menu.
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