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Kushal
Joined: 11 May 2018
Posts: 52
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 Posted: Mon May 24, 2021 9:57 am Post subject: 6.4.1.0 Crashing |
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Hi,
I've recently formatted my PC and reinstalled License Tracker.
Database / Auth Server all same and working.
Seems like it happens after a few seconds of clicking on AUTHENTICATION > Set Authentication Limits
I don't see any log folder, but got the below in event viewer;
| Code: | Fault bucket 1557592042637404316, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: licensetracker.exe
P2: 6.4.1.0
P3: 5b08ad4b
P4: mscorlib
P5: 2.0.0.0
P6: 5e75a26d
P7: 4e19
P8: 6
P9: UDTA330IDOBH2ROZ2AYVLCELAG5AGTLS
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE0A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE3A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE87.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERED6.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_licensetracker.e_f07977c08d8cb07f8635b933fde0d7542df243_00000000_06b7fdc1-69d6-488c-bd70-c9327aa2a791
Analysis symbol:
Rechecking for solution: 0
Report Id: 06b7fdc1-69d6-488c-bd70-c9327aa2a791
Report Status: 268435456
Hashed bucket: 1aca132c8d724965f59dadb5d660a89c
Cab Guid: 0 |
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Infralution
Joined: 28 Feb 2005
Posts: 5027
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Kushal
Joined: 11 May 2018
Posts: 52
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| Posted: Fri May 28, 2021 7:33 am Post subject: |
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Hi,
Yes, same version was being used prior to formatting the PC.
Pretty clean and lean setup for now, so such an issue is worrying!
I tried the suggested folder permissions, but no luck.
I opened the source code but it's only class libraries, no winforms application. Do I have the wrong source? (never used it before).
I've tried to "attach to process" to attempt debugging, but Visual Studio AND License Tracker crash straight after!
The crash happens when selecting licenses SOMETIMES, but happens also 100% after each license renewal (even when renewing multiple selections, only 1 will get updated before crashing)
I DO have a custom DLL for AuthData, thought it's simple and never been touched in over a year! |
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Infralution
Joined: 28 Feb 2005
Posts: 5027
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| Posted: Fri May 28, 2021 11:43 pm Post subject: |
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What version of Windows 10 are you running? You can find this by running System Information. For instance my system currently has 10.0.19041 Build 19041
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Infralution Support |
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Infralution
Joined: 28 Feb 2005
Posts: 5027
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| Posted: Fri May 28, 2021 11:44 pm Post subject: |
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Are you running this with an account that has admin privileges or a standard user account
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Infralution Support |
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Kushal
Joined: 11 May 2018
Posts: 52
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| Posted: Mon May 31, 2021 7:30 am Post subject: |
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Looks like it was a bad installation?
I simply re-ran the setup file again and everything seems perfect now! |
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